Overview
Patsnap is a global, pre-IPO company that transforms how organizations harness IP and R&D; productivity. Our platform enables IP and R&D; teams to collaborate across the innovation lifecycle using AI to generate and validate ideas, bringing products to market faster, better, and cheaper. We serve more than 12,000 R&D; and IP teams worldwide and have offices in Singapore, Toronto, London, and Shanghai.
We are committed to fostering an inclusive environment where talent thrives and ideas flourish. This role is remote and open to candidates based in Australia. You will report to the Head of Commercial (ASEAN) and join a growing ANZ regional team to contribute to Patsnap’s growth.
Role
Account Executive to drive growth across Australia and New Zealand. The role is split between new business hunting (60%) and account management/expansion (40%), with opportunities to win new logos and build long-term partnerships. You will focus on acquiring enterprise and strategic accounts within biotech, research institutions, fine chemicals, manufacturing, and more, while managing a portfolio of existing customers to ensure renewals and uncover upsell opportunities.
This is a remote role for Australia-based candidates and may involve collaboration with colleagues across the ASEAN region.
What You'll Be Doing
- Acquire new customers across Australia and New Zealand through prospecting, networking, and targeted outreach (~60%)
- Manage a portfolio of approximately 40 existing accounts, ensuring renewals and driving expansion opportunities through upsell and cross-sell (~40%)
- Own the full sales cycle: prospecting, discovery, solution positioning, negotiation, and closing
- Develop strong relationships with C-level stakeholders in biotech, academia/research institutions, fine chemicals, manufacturing, and more
- Leverage customer case studies and success stories to accelerate adoption of Patsnap’s SaaS solutions
- Collaborate with colleagues across ASEAN to share insights, strategies, and best practices
- Improve the performance of clients’ IP and R&D; workflows in a client-centric manner
- Adopt a data-driven approach to sales funnel management and account management with accurate forecasting
- Demonstrate expertise in all matters relevant to your book of business, including escalation and issue resolution
- Conduct customer onboarding meetings and quarterly business reviews
- Analyze territory and convert opportunities into growth. Exceed sales targets and KPIs consistently
- Maintain and report on the pipeline with accurate updates
- Stay up to date with major product updates and articulate their value to clients
Qualifications
- 1–3 years of sales and/or account management experience with customers in the Australia region
- Strong communication, presentation, and leadership skills
- Strong local network within universities, research institutions, biotech, or fine chemicals in ANZ (preferred)
- Educational background or professional experience in intellectual property/manufacturing/engineering (preferred)
- Account management experience handling large portfolios (a plus)
- Proven track record in past account management and expansion roles
- Experience in enterprise SaaS sales is a plus
- Self-motivated, curious, adaptable, proactive, and able to work in a fast-paced environment with a sense of ownership
- Team player with experience coordinating with internal and external stakeholders
Our Values
- Integrity: We hold each other accountable for our actions
- Leadership: We lead by example and inspire each other to reach for new heights
- Openness: We are open and honest and share our ideas with care and consideration
- Growth: We are lifelong learners who aspire to improve each day
- Innovation: We seek out recent ways to solve problems
- Customer: Our customer is at the center of everything we do. Their success is our success
Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. If you require any accommodations during the interview process, please email so we can best support you.
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📌 Account Executive
🏢 Patsnap
📍 Coffs Harbour City Council