Looking for a Business Development role that doesn’t chain you to a desk — and doesn’t make you live on a plane either? We’ve got the perfect blend of local lifestyle and national impact.
We are seeking an experienced and motivated Business Development Manager to join our Wollongong-based team. This is an exciting opportunity to work with a family-run organisation that services clients across Australia — including global names in aged care, healthcare, and technology.
This role offers the perfect mix of local office work and national travel, with the opportunity to work across multiple departments and make a real impact on business growth.
About INS LifeGuard
With over 30 years of experience, INS LifeGuard supports more than 30,000 independent living units across Australia. Originally established in 1984, we are proud to be one of the oldest care providers in the country, and the only nurse-led emergency response provider in Australia.
Our range of services includes in-home and mobile alarm systems, all monitored by nurses and healthcare professionals—not first aid attendants—offering a level of care and clinical response unmatched in the industry.
We also offer TeleHealth services, home automation and security and My Concierge for arranging personalised support.
What’s on Offer:
•Competitive base salary, reviewed annually with performance-based bonus potential.
•Car, fuel card, laptop, mobile phone, and all reasonable travel expenses provided
•Opportunity to work with a locally based, values-driven team
•Exposure to major clients and industry conferences
•Make your mark — you’ll shape our growth and work across almost every department
Key Responsibilities:
The Business Development Manager will work standard office hours (8:00 am – 4:00 pm, Monday to Friday), with flexibility for calls, events, or site visits outside these hours.
Travel is required approximately 4–5 days per month (or more), depending on events and operational needs.
The key responsibilities of this role include but are not limited to:
•Identify and pursue new business opportunities to grow the client base
•Build and maintain strong relationships with prospective clients through regular outreach and networking
•Manage the sales pipeline, including lead generation, qualification, and closing of deals
•Attend relevant conferences, industry events, and networking functions to represent the business
•Maintain accurate and up-to-date records in CRM platforms such as HubSpot and PandaDoc
•Conduct regular check-ins with existing clients to ensure satisfaction and identify upselling opportunities
•Work closely with the marketing and operations team to align sales efforts with company goals
•Actively promote our LifeGuardian smartphone app as part of our service offering, helping clients understand its value and benefits
About You:
•3–5 years' experience in B2B sales, account management or client engagement (aged care sector highly regarded)
•At least 1 year of face-to-face sales experience
•Strong interpersonal and communication skills, with confidence engaging stakeholders at all levels
•Excellent email and phone manner, and strong administrative discipline
•Proficient in software and digital tools (HubSpot and PandaDoc experience is highly desirable)
•Driver’s licence required; willingness to travel regularly across NSW and interstate
•Flexible and professional, with the ability to attend after-hours or weekend travel/events
•A qualification in business, marketing, or management is preferred but not essential.
The successful candidate will be required to pass a National Criminal Record Check.
Think this sounds like you? Apply now through Seek/Employment Hero by submitting your CV and a brief cover letter addressing your relevant experience and motivation for the role