Job Opportunity
We are seeking dedicated and passionate customer service professionals to join our team. This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment, providing exceptional support to customers.
Key Responsibilities
* Provide outstanding customer service via phone calls, ensuring each interaction is professional and efficient
* Process inbound reservations and ticketing functions with accuracy and attention to detail
* Assist customers with inquiries and travel-related issues, providing helpful solutions and guidance
* Support travel agents and airport locations, fostering strong relationships and collaborations
* Contribute to administrative tasks, including data entry and refunds, maintaining high levels of productivity and efficiency
Requirements
* Prior experience in customer-facing roles or call centre environments is highly desirable
* Demonstrate excellent communication and computer skills, with the ability to adapt to new technologies and systems
* Show a positive attitude, enthusiasm, and willingness to work collaboratively as part of a dynamic team
* Demonstrate flexibility and adaptability, with the ability to work varied shifts and rotating rosters
We offer a dynamic and supportive work environment that encourages growth and development. If you are a motivated and customer-focused individual, we encourage you to apply.