Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
As the Head of Contract Logistics, you will lead the company's expansion beyond last-mile delivery into the broader contract logistics and fulfillment space. Your mission is to build and scale a competitive, market-fit logistics offering — encompassing warehousing, fulfillment, and value-added logistics — that complements our existing last-mile network and strengthens our position as an end-to-end logistics partner.
This role is highly commercial and product-focused, requiring a strategic thinker who understands both market demand and operational realities. You'll be responsible for shaping the product strategy, building scalable solutions, driving customer acquisition, and ensuring commercial success.
Job Responsibilities Strategy & Market Development
* Define the contract logistics growth strategy, focusing on markets and customer segments where our last-mile strengths create a competitive edge.
* Identify and prioritize new product opportunities (e.g., B2B warehousing, e-commerce fulfillment, value-added services) that align with customer needs and regional trends.
* Develop and articulate a clear value proposition that differentiates our end-to-end logistics capability in the market.
* Build strategic partnerships (e.g., with technology vendors, warehouse operators, or automation providers) to accelerate capability building.
Product & Solution Design
* Act as the product owner for the contract logistics portfolio — designing, piloting, and scaling solutions that achieve product‐market fit.
* Translate customer requirements into modular and standardized product offerings that are commercially viable and operationally scalable.
* Work closely with operations, technology, and finance teams to ensure solutions balance service quality, cost efficiency, and profitability.
* Oversee the continuous improvement and innovation of processes, automation, and technology integration.
Commercial Leadership
* Own the P&L for the contract logistics business, ensuring strong revenue growth and healthy margins.
* Lead commercial go-to-market efforts: pricing, proposals, solution design, and customer acquisition.
* Partner with the sales team to develop compelling proposals and bids for enterprise clients.
* Build long‐term customer relationships and ensure strong retention through high service quality and responsiveness.
Job Requirements
* Experience/Skills Required: 8-10 Years in logistics, with experience in end-to-end contract logistics.
* Proven ability to pilot, test, and scale commercially viable and operationally sound solutions.
* Understanding of Southeast Asian markets — including local infrastructure, regulations, and customer expectations.
* Strong business acumen and understanding of contract logistics economics.
* Strategic market assessment — identifying gaps, white spaces, and scalable opportunities.
* Solution selling — ability to translate complex logistics needs into structured proposals.
* Negotiation and influencing skills with enterprise clients.
* Financial literacy — ability to interpret and manage P&L, ROI, and pricing models.
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