Overview
IHG Hotels & Resorts is one of the world's leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
The InterContinental Hayman Island Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.
What is the job?
As Assistant Fire, Life & Security Manager, it is your responsibility to ensure the Fire, medical and security requirements of Hayman guests and staff is maintained through the implementation of professional Fire, medical and security practices.
Your day to day
Supporting the Director Safety & Security with team development & day to day managerial responsibilities.
In the absence of the Director Safety & Security, assume the role and responsibilities for that position.
Supports the Director Safety & Security with the critical functions of the business, such as, maintaining fire safety compliance, staff training and development, completing audits and risk assessments, investigations, assisting with departmental timecard management, assisting with the purchasing of equipment and consumables for the FLS department, supporting the Medical Centre, and working towards operational improvements where opportunities exists
Sells and promote the Resort and its products and services using suggestive selling techniques.
Provides first aid assistance for injured persons and writes accident and incident reports.
Welcome and conduct new team member orientation.
Participates in training programs, in particular Emergency Response Team & Fire Fighting training as required. Interact with department and Resort staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication.
Deals effectively with guests and workplace colleagues from a variety of cultures and backgrounds, displaying tact, diplomacy, confidentiality and, assertiveness where required.
Delivers high quality service to guests and staff in accordance with the Hayman Service Standards.
Be familiar with property safety, first aid, and emergency procedures.
Seeks opportunities to continually improve self and the department.
Monitor staffing to manage costs.
Willing and able to provide afterhours call out and response when required.
Patrols lobbies, corridors, and public areas, staff village and staff bar, industrial areas, and marina in accordance with patrol schedule
Guides & supports emergency response team members in emergency situations.
Be familiar with the location of fire indicator panels, fire detectors and fire protection equipment and, their operation within the establishment.
Provides records / reports pertaining to duties as required to the Director Safety & Security.
Report all hazards and risks to the Workplace Health, Safety & Environment Officer.
Log security incidents and accidents according to resort requirements.
Other duties and responsibilities as directed by Director Safety & Security.
What we need from you
Experience in a similar role
Senior First Aid & CPR Certificates or higher
Certificate III – Security Operations is highly desirable.
Responsible Service of Alcohol Certificate – QLD current.
Competent in use of computers and common software packages.
Knowledge of fire systems and detectors - desirable not essential.
QLD Security license -minimum, Security Officer (Unarmed), (Monitoring) & (Crowd Control)
Awareness of the resorts duty of care, and Work Health and Safety Laws, legislation, policies, and procedures.
A minimum 5 years' experience within the security industry- essential.
What we offer
World class colleague facilities including excellent
subsidised village accommodation
with a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.
An exciting and ever-changing
colleague activities calendar
filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
Extensive
career development
opportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.
IHG Australia's
myBenefits
program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations &
myPerks
platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand's most popular retailers.
We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers
We are proud to be IHG and we know you will be too.
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