Key Responsibilities
1. Be a Brand Ambassador – Uphold company values, deliver exceptional service, and represent the brand professionally.
2. Drive Leasing Success – Manage enquiries, schedule tours, qualify prospects, process applications, and oversee move-ins/move-outs.
3. Execute Marketing Strategies – Implement campaigns across digital and print channels, maintain SEO and social media, and ensure brand consistency.
4. Utilise Property Management Software – Track leads, update listings, generate reports, and maintain accurate resident data.
5. Enhance Resident Experience – Address enquiries, resolve concerns, and foster community engagement to boost satisfaction and retention.
6. Ensure Property Standards – Inspect apartments, coordinate with maintenance, and uphold presentation and compliance standards.
7. Engage with Market Trends – Stay informed on competitor activity and industry developments to optimise leasing performance.
8. Community Support – Promote resident satisfaction and retention by engaging with residents, supporting queries, and proactively improving service delivery.
9. Support Business Operations – Manage lease renewals, reporting, events, and regulatory compliance.
Skills and Qualifications Required
* Education/Experience – Background in sales, marketing, digital marketing, real estate, hospitality, or a related client-facing role.
* Strong Communication – Excellent written, verbal, and presentation skills; ability to explain property features and complete lease documents.
* Sales & Operations – Proven success in driving sales, achieving targets, and managing operations within the property sector; leasing experience is desirable.
* Team Player & Self-Starter – Works well independently and in a team, taking ownership of tasks.
* Customer Focused – Builds relationships, understands customer needs, and drives sales performance.
* Compliance & Licensing – Must hold a valid driver's license and be able to obtain a favourable National Criminal History Check and Working with Children check.
Our Commitment
As an equal opportunity employer committed to diversity and inclusion, we encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, and those with support or access requirements. Your personal information will be kept confidential in accordance with privacy legislation.