About the role
Joining the P & N Solution Pty Ltd. T/A All Phone Repairs team as a Phone & Electronic Repair Technician, you will play a vital role in providing high-quality repair services to customers in Kilmore, VIC. As a full-time position, you will be responsible for the diagnosis, repair and maintenance of a wide range of mobile phones, tablets and other electronic devices. This is an excellent opportunity to apply your technical expertise and customer service skills within a growing company committed to exceptional service.
What you'll be doing
* Perform diagnostic testing to identify faults and issues with customer devices
* Carry out repairs and replacements of components such as screens, batteries, charging ports, Motherboard and more
* Provide advice and guidance to customers on the repair process and recommended solutions
* Perform software-related fixes including flashing firmware, unlocking, FRP removal, and virus removal.
* Use specialized tools such as multimeters, hot air guns, soldering station, and microscope.
* Maintain accurate records of all repairs and parts used
* Assist in the development of repair procedures and best practices
* Ensure a clean, safe and organised work environment
* Deliver exceptional customer service and a positive brand experience
What we're looking for
* Minimum 2yrs of experience as a phone and electronics repair technician, preferably in a retail or customer-facing environment this is must due to only shop to serve regional customers
* Strong technical skills and the ability to diagnose and repair a wide range of mobile devices and electronics
* Execute motherboard-level fixes: solder ICs, install jumpers, use rework station and microscopes
* Excellent customer service and communication skills
* Attention to detail and a commitment to high-quality work
* Ability to work efficiently and independently to meet deadlines
* A passion for technology and a desire to continually learn and develop your skills
What we offer
At P & N Solution Pty Ltd we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, you will enjoy ongoing training and development opportunities, a friendly work atmosphere where you will be working with other employee or independently and access to exclusive employee discounts.
About us
P & N Solution Pty Ltd is only shop in the regional area which provides phone and electronics repair services in the Kilmore region where we serve locals and surrounding regional area customers. Established in 2024, we have built a reputation for delivering exceptional customer service and high-quality repairs to our local clients. Our mission is to be the trusted and reliable choice for all Mobile devices and electronics repair needs. Join our team and be a part of our continued growth and success.
Job type: Full time
Must have a weekend availability
Apply now to become our next Phone & Electronic Repair Technician!