Enterprise Service Management Solutions Architect Job Description
The ideal candidate will have a minimum of 2 years of experience in managing enterprise service management projects, with a strong understanding of ESM platforms and related technologies.
* Project Management:
* Data Modeling and IaC Development:
We are seeking a highly skilled Enterprise Service Management Solutions Architect to join our team. The successful candidate will have excellent project management skills, including the ability to design and manage complex projects with multiple stakeholders. They will also have a strong understanding of data modeling and Infrastructure as Code (IaC) development, including Terraform and version control systems like Git.
Responsibilities include collaborating with cross-functional teams, building strong stakeholder relationships, and working within operational environments within ICT management frameworks such as ITIL. Additionally, the candidate should have a bachelor's degree in information technology or a related field, and relevant certifications in ESM platforms are a plus.