Administration Coordinator
EIM Training (Gold Coast, QLD)
Full-time
About Us:
EIM Training is a leading Queensland-based Registered Training Organisation (RTO) specialising in DTET-funded qualifications in Childcare and Instrumentation. We pride ourselves on delivering high-quality training to domestic and international students. As we continue to expand, we're looking for an experienced Senior Administration Coordinator to join our team and help us maintain our high standards in administration, compliance, and student support.
The Opportunity:
This is a pivotal role that will see you take charge of the administrative functions of our RTO. You will oversee the administration compliance, student records management, and ensure all processes align with regulatory requirements. This role requires a proactive, detail-oriented leader who thrives in a dynamic environment and is committed to driving continuous improvement.
Key Responsibilities:
* Coordinate the administration function of a small, dynamic team with a focus on compliance.
* Ensure the effective management and processing of student records, including claims and reports.
* Work closely with trainers and internal teams to maintain compliance with DTET requirements.
* Generate and maintain reports using the Student Management System (aXcelerate).
* Oversee administration processes across multiple sites.
* Support the implementation of student induction programs, campus events, and communication strategies.
* Provide administrative support to management and ensure smooth day-to-day operations.
About You:
The ideal candidate will have a proven track record in RTO administration, with strong leadership skills and the ability to drive continuous improvement. You will also have:
* Previous experience in an RTO administration role.
* Strong knowledge of Queensland State Funding contracts and DTET’s Business Rules.
* A commitment to continuous process improvement and attention to detail.
* High proficiency in Office 365 and Student Management Systems (aXcelerate or equivalent).
* Excellent written and verbal communication skills.
* Ability to manage multiple tasks in a fast-paced, growing environment.
Why Join Us?
* Competitive salary based on experience.
* Opportunity to work in a growing and supportive team.
* Contribute to the success of a RTO and help shape its future.
* Full-time, permanent position based on the beautiful Gold Coast.
If you're looking for a rewarding opportunity where you can make a real impact, apply now and become a key part of our team at EIM Training!