Customer Support Associate
We are seeking an experienced Customer Support Associate to join our team. This role involves providing exceptional customer service, assessing customer needs, and ensuring timely updates on repair progress.
The ideal candidate will have demonstrated experience in a similar industry, with strong skills in communication, problem-solving, and time management.
This is a full-time and permanent position, offering flexibility and work-life balance. We offer opportunities for growth and development within our organization.
In this role, you will support supervisors with invoicing, warranty claims, and customer account management. You will also be responsible for opening work orders and providing updates to customers.
Key Responsibilities:
* Provide excellent customer service over the phone and in person.
* Assess customer needs and open work orders.
* Support supervisors with invoicing and customer account management.
Required Skills and Qualifications:
* Experience in a similar industry.
* Strong skills in communication, problem-solving, and time management.
* Familiarity with Word and Excel.
Benefits:
* Full-time and permanent position.
* Flexibility and work-life balance.
* Opportunities for growth and development.
Job Type: Full-time
Location: [Removed Location Information]