Saltus Group Canberra, Australian Capital Territory, Australia
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Saltus Group Canberra, Australian Capital Territory, Australia
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Australian Citizen (as baseline clearance will be required)
As a Senior Windows Desktop Engineer, you will play a key role in designing, maintaining, and supporting enterprise end-user technologies in a complex environment. Working within a multi-disciplinary team, you'll contribute technical expertise in Microsoft Windows SOE, device and application management, enterprise messaging, and collaboration tools. You will also provide Level 3 support, mentor junior engineers, and drive automation and continuous improvement initiatives.
Key Responsibilities
* Design, develop, and maintain the Windows SOE and corporate device configurations (desktop and iOS mobile).
* Manage enterprise messaging and collaboration platforms, including Exchange (Server and Online) and Teams.
* Support and enhance enterprise remote access solutions (VDI and VPN).
* Package and deploy desktop applications; manage automated patching processes.
* Provide expert technical advice and represent the section in ICT forums and governance processes.
* Deliver Level 3 technical support for escalated issues.
* Collaborate with infrastructure, security, and application teams to ensure policy compliance and seamless integration.
* Develop and maintain technical documentation, SOPs, and knowledge base articles.
* Contribute to project planning, upgrades, migrations, and new technology rollouts.
* Mentor and support junior engineers.
* Monitor system performance and implement proactive improvements.
Key Technologies
* Microsoft Windows SOE, Intune, Group Policy, and automation tools.
* Microsoft Exchange (Server & Online) and Teams.
* Microsoft 365 Apps for Enterprise.
* Microsoft Intune for device management and configuration.
* PowerShell and automation tools.
Note: Candidates with strong expertise in Microsoft Exchange, Microsoft Intune, and enterprise automation are strongly encouraged to apply.
About You
* Proven experience as a Windows/Desktop Engineer in enterprise ICT environments.
* Strong stakeholder engagement and communication skills (written and verbal).
* Ability to work independently and collaboratively within geographically dispersed teams.
* Strong problem-solving skills and dedication to continuous improvement.
* Experience preparing technical documentation and mentoring colleagues.
* Commitment to quality assurance and service reliability.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
Government Administration
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