Who Are We
Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained.
We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.
Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support.
Cardo Group is becoming one of the UK's most forward-thinking maintenance and retrofit providers. Do you want to be part of something great?
Role Overview
We are looking for a skilled and proactive Contracts Supervisor in Launceston and surrounding areas to oversee the day-to-day delivery of maintenance works. In this hands-on role, you'll be responsible for managing operatives, liaising with clients and residents, and ensuring jobs are completed efficiently, safely, and to a high standard. Your focus will be on maintaining strong performance against KPIs, ensuring compliance, and upholding excellent customer service standards.
Responsibilities
Working with clients, residents and operatives daily to achieve their expectations and delivering a high level of service
Attending meetings internally and externally
Surveying works and capturing everything required, identifying the correct trades for the works to be complete
Liaising with planners daily
Managing the daily activities of the operatives, understanding their working patterns, concerns and qualities
Ensuring all operatives are onsite on time and working to a high standard and are delivering quality each job they complete
Understanding each client specific KPIs in order to deliver them affectively
Working with the Contracts Manager daily
Completing inductions for new operatives and deliver expectation
Completing toolbox talks with operative
Working with HSE to ensure a safe working environment for all colleague
Having a reasonable commercial awareness to ensure each job is delivering the required profit margin
Working as part of a team to provide a good customer journey for all jobs received
Complete vehicle inspection
To be the first point of contact for the operatives.
You Will Need
Excellent communication and interpersonal skills to liaise effectively with clients, contractors, and stakeholders
High attention to detail and the ability to handle multiple tasks simultaneously.
Sound knowledge of health and safety regulations and risk management principles.
Problem-solving abilities and a proactive approach to resolving issues.
Ability to work under pressure and meet deadlines.
Strong background in contract administration, project coordination, or construction management.
Computer literate.
Valid UK driving licence.
We Will Provide
Excellent development and progression opportunities
Competitive Salary up to £38,000 starting salary – DOE
25 days holiday, plus bank holidays
Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions]
Company Van + fuel card
Tool voucher – annual allowance to purchase tools
Wellbeing Resources and Counselling services
Retail & Lifestyle Discount Platform
Enhanced Family Leave Provisions
Recognition initiatives and awards
Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.
Why Join Cardo Group?
We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.
Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:
Teamwork – We collaborate, support one another, and achieve more together.
Integrity – We act with honesty, fairness, and transparency in everything we do.
Excellence – We set high standards and deliver quality for our people and our customers.
Respect – We value every individual and create a space where all voices are heard.
We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.
Company: Cardo
Job Type: Full Time
Job Location: Launceston
Position: Contracts Supervisor