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Retail: customer service

Kalgoorlie
Telstra
Customer Services agent
Posted: 6 October
Offer description

Overview


Telstra Kalgoorlie, Western Australia, Australia. We are hiring to join Telstra Retail Stores as a Retail Consultant, helping customers connect faster, better, and smarter.


Responsibilities

* Act as a multi‑faceted in‑store presence, focusing on building connections with new and existing customers.
* Develop customized solutions for customers and support them through the sales process.
* Aim to reach and exceed sales targets and KPIs while delivering excellent customer service in a busy environment.


What you'll learn and do


You will be continually trained on the latest cutting‑edge tech and gadgets to stay at the top of your game and provide consultative service.


Perks and Benefits

* 30% off Telstra services
* Exclusive discounts across 240 brands and partners
* Flexible, inclusive approach to parental leave
* Unlimited access to 17,000 learning programs
* Team performance‑based rewards and recognition
* Benefits Your Way – Telstra


Locations and Employment Type

* Locations: Kalgoorlie, Western Australia (current opening)
* Casual, Part Time, and Full-Time roles available
* Store hours vary


Who we're looking for

* The ability to easily build a connection with a variety of customers
* An appetite to develop customized solutions for customers
* A drive to reach and exceed sales targets and KPIs
* A desire to learn and grow within the role
* A positive and resilient approach to customer service in a busy environment
* Experience in a customer‑facing role


Apply and Next Steps


Click Apply to submit your application. The next step involves an assessment supported by HireVue. Please watch for an email from HireVue to move forward.


Commitment to Inclusion


When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds, ethnicities, genders, and abilities. We have zero tolerance for harassment and prioritize a safe workplace. We support flexible working arrangements and encourage you to share pronouns and any reasonable adjustments needed during recruitment.


Job Details

* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Customer Service
* Industries: Retail Appliances, Electrical, and Electronic Equipment

Kalgoorlie, Western Australia, Australia


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