Job Title: Field Service Technician
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At Bosch Rexroth Australia, we are at the forefront of driving innovation and engineering excellence in the field of industrial technology. We are seeking a skilled professional to join our team as a Field Service Technician.
The ideal candidate will be responsible for servicing, fault-finding, and breakdown requests. This role requires excellent problem-solving skills, attention to detail, and the ability to work independently.
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Key Responsibilities:
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* Respond to external service and breakdown requests.
* Installation and commissioning on large hydraulic projects.
* Serves customers' needs by studying system requirements and developing proactive responses to faults, maintenance or modernisation topics.
* Fault-finding diagnosis and product analysis reporting.
* Hydraulic system fault finding and testing.
* Ordering and gathering components, installation, performing tests, identifying further repairs, and identifying spare parts opportunities.
* Maintaining customer confidentiality.
* Prepare service quotations and follow up with customers.
* Upload all relevant external service documentation, including vendor quotations, delivery dockets, service quotations, and service reports.
* Ensure quality control through documenting tests and installations, including supplying customer documentation.
* Conduct on-site inspections, repairs, installations, and testing on hydraulic components and associated equipment.
* Regular customer contact and client management, offering the best solution.
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Requirements:
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* Australian permanent resident or citizen.
* Hydraulic fitter trade or equivalent.
* Five years of field service or hydraulic system experience.
* Competent level of hydraulic knowledge.
* High focus on quality and attention to detail.
* Dynamic performer and achiever.
* Planning and organisational skills.
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Benefits:
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* Collaborative, pragmatic, diverse, and respectful team environment.
* Hourly based with reasonable overtime.
* Company-supplied and laundered uniform.
* Diverse and exciting career opportunities.
* Comprehensive training and development opportunities.
* Staff discounts on Bosch and affiliated-brand products.
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As a valued member of our team, you will have the opportunity to work with cutting-edge technologies, develop your skills, and contribute to the success of our organisation.