Start your career in marketplace operations - help brands launch sellers at scale! Calling all Grads and early career risers!
Marketplacer powers leading global marketplaces - helping enterprise brands expand product range and onboard high-quality sellers at scale.
We're looking for a Seller Onboarding Specialist to support our customers with seller onboarding to our platform.
About the Role
You'll help guide sellers through the process of launching on a marketplace - from initial setup through to going live. That might include helping sellers prepare their product listings, uploading product data, checking listings meet brand requirements, and keeping onboarding tasks moving forward.
You'll work closely with our Customer Success team and learn how enterprise marketplaces operate behind the scenes.
If you enjoy structured work, learning new systems, and helping people succeed, this role can be a great entry point into the world of eCommerce and marketplace technology.
* Support sellers as they onboard onto marketplace platforms
* Help guide sellers through platform setup and configuration
* Assist with preparing and uploading product catalogue data (using spreadsheets and templates)
* Check product listings for quality and completeness before launch
* Help coordinate onboarding tasks and timelines
* Communicate with sellers to answer questions and clarify requirements
* Troubleshoot simple issues and escalation more complex problems to the team
You don't need extensive experience working with marketplace platforms - we're looking for someone who is curious, proactive, and comfortable learning new tools. You might be a recent graduate or early in your career.
You'll likely succeed in this role if you:
* Are organised and enjoy structured work
* Are comfortable using spreadsheets (Excel or Google Sheets)
* Can follow instructions and translate requirements into practical tasks
* Communicate clearly and professionally
* Pick up new tools and systems quickly
* Take initiative when solving problems
Bonus (but not essential)
* Exposure to eCommerce, marketplaces, or digital platforms
* Basic marketing or content skills (for example resizing images or preparing product content)
* Remote role based in Australia
* Work with global enterprise marketplace customers
* Collaborative, fast-moving technology environment
* Opportunity to influence onboarding and operational excellence
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