Helpdesk Specialist Job Opportunity
We are seeking a Level 1 Helpdesk Support Technician to join our team in Salisbury, MD. This role involves being the first point of contact for clients, troubleshooting technical issues, providing outstanding customer service, and assisting with user onboarding.
About the Role
This position offers an exciting opportunity to work in a fast-paced environment, collaborating with cross-functional teams to resolve technical problems. The ideal candidate will possess excellent communication skills, be able to work independently, and demonstrate a commitment to delivering exceptional customer experiences.
Required Skills and Qualifications
* A minimum of 1-3 years of experience in a similar role
* Entry-level IT certifications
Benefits
This role offers a competitive salary package, including benefits such as health insurance, retirement plans, and paid time off.