An exciting new role has become available for an Operational Excellence Manager to join the ACES (Amazon Customer Excellence Systems) team.
Reporting to the Regional ACES Manager, you will drive process excellence within our Amazon Last Mile Delivery business.
You will contribute to the optimisation of our Delivery Station operations, providing teams with knowledge and tools to improve performance.
This is a highly collaborative role where you will work to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes.
You will creating effective communication plans to provide visibility to all impacted teams to enable overall process alignment.
Please note this role will be based in a delivery station and will own transport to the delivery station and it will require travel within Australia.
You will need to be comfortable working across non-traditional shift patterns which include nights and weekends.
You will have experience in a similar role in Continuous Improvement.
Your ability to influence through change, while using data to drive decisions, will ensure your success in this role.
Learn More About Amazon Australia
BASIC QUALIFICATIONS
Bachelor's degree
Excel advanced level and SQL coding.
3+ years of continuous improvement.
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Expertise in Lean Management, Six Sigma and other OE tools
PREFERRED QUALIFICATIONS
3+ years of program or project management experience
Data analysis skills and familiarity with supporting tools e.g. Minitab, JMP, Asana.
Data visualisation tools (powerBI, quicksight or equivalent).
Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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