Posted: 14 September
Offer description
Job Role
This is a senior leadership position where you'll coach and develop your team, manage store operations, drive commerciality through smart product placement, and maximise profitability through driving sales and key performance indicators with your team.
* Develop and motivate team members to deliver exceptional customer service and build customer loyalty.
* Maintain high service standards across multiple departments while ensuring a seamless customer experience.
* A proven track record of achieving sales targets and managing budgets effectively.
* Experience using data and reports to drive profitability and identify business opportunities.
* Strong retail operations experience with efficient process management.
* Leadership experience in back-of-house teams with high-volume deliveries.
* Understanding of driving profit through the effective use of reports and smart product placement.
* Experience managing department managers or large full-time teams with succession planning.
* A proven ability to build a positive team culture through coaching and recognising good work.
* A track record of hiring and developing strong retail staff.
* Experience in managing underperformance and maintaining team standards.
