Job Description
The Change Manager plays a pivotal role in the Transformation Office's Change business unit. You will support an enterprise-wide transformation journey, managing key change activities including impact and readiness assessments, gap analysis, training needs, and stakeholder analysis.
Key responsibilities include:
* Conduct and manage impact and readiness assessments to inform change management plans for successful program outcomes
* Manage a master stakeholder register to identify risks and inform coordinated communication and engagement plans
* Develop and coordinate presentations and materials to educate stakeholders about key change activities
* Coordinate key change activities, including training planning and scheduling
* Manage training needs analysis and plans to achieve the desired future state
* Support the communications process by contributing to design and planning of change-related communications narratives and material
Essential Experience:
* Experience as a Change Manager in complex environments with interdependent and competing programs and projects
* Experience in major workplace change projects involving process re-engineering, system implementation, target operating models, and service redesign
* Ability to clearly communicate information and advice to different audiences
* Well-developed conceptual, analytical, and problem-solving skills demonstrated in large change programs
* Change management certification (e.g., Prosci) is highly regarded
* Degree and relevant experience plus postgraduate qualifications or qualifications/experience in another field or lesser formal qualifications with extensive experience in change management