Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
We made our first acquisition at the beginning of 2018. Today, we hold a controlling stake in 100+ companies across the US, UK, Australia, New Zealand, and Canada. Our companies employ over 3,000 team members, each led by their own management team, and provide world-class support to over 12,000 clients.
About The Position
One of our operating companies, CT Group, is looking for a Head of IT to join their team in the Perth or Melbourne office.
As a Head of IT, you will be providing strategic and operational technology leadership across CT Group, ensuring infrastructure, systems, and security are scalable, resilient and aligned with business objectives. It oversees governance, architecture, datacentre operations and compliance, while acting as the senior escalation point for complex technical issues.
The position also leads and mentors technical teams, drives continuous improvement and works closely with executives, department heads and technology partners to deliver secure, high-performing, and commercially aligned solutions.
Responsibilities
* Define and execute CT Group's technology strategy, ensuring scalability, security, and alignment with business objectives.
* Provide governance and executive-level guidance on technology, risk, and innovation.
* Lead, mentor, and develop senior technical staff, fostering a culture of accountability and continuous improvement.
* Oversee datacentre operations, infrastructure performance, resilience, and vendor partnerships.
* Provide architectural oversight across customer and internal solutions, including major upgrades and migrations.
* Act as the senior escalation point for complex incidents and drive structured root cause resolution.
* Ensure strong security, compliance, and risk management practices (including ISO 27001 and Essential 8).
* Manage strategic technology partners, licensing, procurement, and commercial alignment.
* Collaborate with executive and departmental leaders to uphold standards, drive best practice and support business growth.
Skills required
* Proven senior IT leadership experience (Head of IT, Technical Lead or similar), ideally within an MSP or multi-client environment, with strong commercial acumen and the ability to align technology strategy to revenue growth and operational efficiency.
* Deep technical expertise across infrastructure, cloud (Azure), networking, security, Microsoft 365, and hybrid/datacentre environments, supported by experience in governance and compliance frameworks such as ISO 27001, Essential 8, and risk management.
* Demonstrated solution architecture capability, delivering scalable, secure, and resilient environments, alongside proven leadership of senior engineers to drive accountability, performance, and professional development.
* Experienced in managing critical incidents, major outages, and structured root cause analysis in high-pressure environments, as well as vendor and partner management including licensing, procurement, and performance oversight.
* Strong stakeholder engagement skills, able to communicate complex technical concepts to executive and non-technical audiences.
* Experienced in infrastructure operations, performance monitoring, business continuity planning, and continuous improvement initiatives.
* A strategic yet hands-on leader who is organised, decisive, outcomes-focused, and an excellent communicator.
Benefits
* Work from home up to 2 days per week
* Fully funded certifications
* Join the leadership team for a quarterly offsite strategy session
* Yearly Christmas event in Bali