Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Fulcrum Digital Inc
Who are we
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, health care, and manufacturing.
The Role
Provide L2 support to production system like application, database, middleware components, infrastructure and network components
Manage productions incidents end-to-end within defined SLAs with focus on resolution rather than who caused it.
Interact with various stake holders such as Release managers, program leads, service managers, development and test leads
Review operational readiness requirements such as monitoring and alerting, log rotation and resilience of the components and report the gaps
Provide pre-implementation support with activities such as release notes review and implementation dry runs.
Protect production components by running health checks, monitoring latency and memory utilization.
Automate day-to day activities and propose changes that improve reliability
Participate in CAB and provide feedback on change requests
Support the DevOps team in testing the promote pipelines and suggest automation of configuration items.
Practice incident management best practices and perform RCA.
Participate in disaster recovery tests and operational acceptance tests
Analyze the technology stack that makes up the product and optimize recovery time objective.
Work with team members spread across and time zones
Share knowledge, document improvements and mentor junior resources
Requirements
Responsibility Matrix
Deployments MTF/Prod
Maintenance items (including stop/start, Disaster Recovery-related activities, etc.)
Monitoring
Support TRTs
CR for changes in MTF/Prod
Tools
Application Monitoring tool - Dynatrace
Ticketing incident/problem management tool - Remedy
SQL
Dev-ops Basics - CI-CD Basics, Overview of git, Bit bucket, SonarQube, Fortify, CI(Jenkins), ARA, Saltstack, Chef, Artifactory, MC DevOps Tool chain
Skills -
ITIL / ITSM
PL/SQL
Application Troubleshooting
Monitoring Tool - Splunk (preferred), Dynatrace (preferred) or any other monitoring tool
Jenkins- CI/CD(Basic)
Groovy - good to have
Any Cloud - AWS / Azure / PCF - good to have
Git basic/bit bucket - good to have
Even Framework architecture - good to have
Ansible/Chef - good to have
Seniority level Seniority level Not Applicable
Employment type Employment type Full-time
Job function Job function Information Technology
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Fulcrum Digital Inc by 2x
Get notified about new Site Reliability Engineer jobs in Australia .
Perth, Western Australia, Australia 2 weeks ago
Full Stack Developer ( Remote from Anywhere) Jervis Bay, Australian Capital Territory, Australia 21 hours ago
Australian Capital Territory, Australia 21 hours ago
Sydney, New South Wales, Australia 1 day ago
Western Australia, Australia 21 hours ago
Northern Territory, Australia 21 hours ago
Melbourne, Victoria, Australia 1 month ago
Sydney, New South Wales, Australia 2 days ago
Melbourne, Victoria, Australia 10 months ago
Sydney, New South Wales, Australia A$90,000.00-A$120, weeks ago
Sydney, New South Wales, Australia SGD72,000.00-SGD120, month ago
Australia A$160,000.00-A$240, week ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr