About This Role
We are seeking a highly skilled and motivated Customer Field Technician to join our team. As a Customer Field Technician, you will play a vital role in delivering exceptional customer service and ensuring the installation, repair, and maintenance of nbn products and services.
Key Responsibilities:
* Cabling installation (copper and fibre) including jointing, jumpering, and splicing
* Customer premises installation of nbn Customer Premises Equipment (CPE)
* Fault diagnosis and repair of nbn cabling networks and nbn CPE
Requirements
To be successful in this role, you will need:
* A strong understanding of telecommunications systems and technologies
* Excellent customer service skills and ability to work with customers in their homes
* Ability to work independently and as part of a team
* Strong problem-solving skills and attention to detail
* A current and clean driver's license
Benefits
This is an exciting opportunity to work for a leading organization that is transforming Australia's digital landscape. As a Customer Field Technician, you will have the chance to develop your skills and knowledge, work with cutting-edge technology, and make a real difference in people's lives.
Our Culture
We value diversity, inclusion, and flexibility, and we encourage applications from people of all ages, nationalities, abilities, and cultures. We believe that diverse perspectives are the key to unlocking greater outcomes, and we strive to create an inclusive and supportive workplace where everyone can feel heard, valued, and respected.