**Req ID**: 92516
**Department**: AR Marketing Planning and Operations
**Division**: Australia Retail
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
You will be responsible for supporting overseeing the MRM platform and the holistic enablement, planning and operational performance across the broader marketing team, including risk management and compliance and works closely with the Marketing Operations Lead and Head of Operations & Delivery GTM with regards to process.
This role will involve interaction with the following stakeholder groups
Risk function
Technology
Product marketing
Advertising team
**Role Location**: Melbourne, VIC or Brisbane, QLD
**Role Type**: Permanent, Full-time
What will your day look like?
As the Marketing Operations Manager, you will be accountable for:
Marketing operational management and MRM platform ownership
Supporting management of the Marketing GTM processes, prioritisation and systems that enable the function.
Streamline and optimise the processes and ensure the marketing systems are in place to deliver the optimised processes.
Centre of excellence for the function for support on Ways of working and Process improvements.
Ensure well managed and compliance is completed within the function.
Supporting any technical system builds within Australia division marketing, managing system changes and conducting impact assessments.
What will you bring?
To grow and be successful in the role, you will ideally bring the following:
Marketing operations including marketing system experience
Marketing planning and Operations experience
Strong communication, problem solving and quantitative analysis skills. Ability to translate analysis outcomes into commercial solutions.
Evidence of solid relationship building skills across multiple stakeholders, including experience working with vendors.
Identifies opportunities for improvements in outcomes, processes and systems to improve results and performance
You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
24/04/2025, 11.59pm, (Melbourne Australia)
📌 Marketing Operations Manager
🏢 ANZ Banking Group
📍 Melbourne