OverviewJoin to apply for the Business Analyst role at V/Line.V/Line is experiencing significant growth.
We're delivering more services, more trains, cheaper fares, and major projects.
With more than 3,700 weekly train and coach services, an expansive freight network and vast rail infrastructure, millions of Victorians depend on us every day.
You could be one of our 2,500 committed team members who are up to the challenge.About The RolesThe successful candidates will be working exclusively on the implementation of our new Human Capital Management (HCM) system across V/Line, which will revolutionise the way we work.
Our new Business Analysts will collaborate with HR, operations, and other stakeholder groups to capture requirements, map current and future processes, and support user experience design.
They will work with internal SMEs and external vendors to guide system configuration, integration, and testing.
Possessing a high level of ownership and proactivity, you'll play a pivotal role in ensuring system outcomes are aligned with both user needs and strategic objectives.About YouDemonstrated experience leading business analysis activities for complex HCM, HRIS or Workforce Management system implementationsProven ability to build trust and facilitate collaboration with cross-functional stakeholder groups including HR, operations, Payroll IT, and executive leadershipDemonstrated accountability for capturing, refining, and ensuring successful delivery of business and system requirements across project phasesSkilled in understanding and documenting current and future state end to end processes, creating user personas and journey maps, and translating operational needs into system functionalityExperience partnering with external software vendors and implementation partners to support system configuration, data mapping, testing, and issue resolutionProficient in maintaining accurate and up-to-date business requirements, risk logs, traceability matrices, and decision registersAble to contribute to test script creation, coordinate UAT activities, and facilitate defect resolution with SMEs and vendorsTertiary qualifications in Business/Information Systems or IT related discipline (highly desirable)Demonstrated experience working within the Transport industry (highly desirable)Experience & BenefitsSalary for this position is commensurate to the successful candidate's aligned skills and experience.
In addition to free Myki travel, we offer:Community impact – Make a genuine difference.
Work in a role that connects Victorians, every day.Huge potential – We're transforming, and you can too.
Be a change maker, recognised for your contribution and creativity.Agile environment – V/Line operates in a constantly changing space.
Join a fast-paced and exciting organisation.Collaborative team – You'll be part of a broader supportive team.
Surround yourself with talented, passionate peers.Flexible working – We support flexible working.
Work in a way that supports you to thrive in your role.How To ApplyPlease use the 'Apply' button to submit your application, including a cover letter addressing the key criteria (About you) and a current resume.
The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references.
Successful applicants will be required to undergo pre-employment screening including probity (police) checks, medical assessment, and Australian entitlement to work.
Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.
Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2023 / Asset Management Enterprise Agreement 2023).
V/Line is an equal opportunity employer.
We are committed to providing an environment of mutual respect and we welcome applicants from any background.
We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.
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📌 Business Analyst
🏢 V/Line
📍 Melbourne