Transforming the customer experience through community growth is a key priority for our business.
About the Role
We are looking for a skilled Business Community Manager to take ownership of building and evolving our customer community.
Key Responsibilities
* Develop and implement strategies to foster a sense of belonging among community members, promoting inclusivity and diversity.
* Act as a champion for customer voices, ensuring that feedback informs product development and business decisions.
* Drive engagement through initiatives that encourage collaboration and advocacy, measuring and evaluating community impact.
The successful candidate will be responsible for guiding and supporting community members with resources and expertise, while promoting the value of the community across the business.
Required Skills and Qualifications
To succeed in this role, you will need excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with cross-functional teams. You will also require strong analytical and problem-solving skills, with the ability to measure and evaluate community impact.
What We Offer
As a valued member of our team, you can expect a dynamic and supportive work environment, with opportunities for professional growth and development.