2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Xestro, based in Maroochydore (on the Sunshine Coast of Qld), is Australia’s leading and fastest-growing practice management software (PMS) SaaS provider. We empower private medical practices, streamlining operations and enhancing patient care while doubling in size yearly as many new clients switch from outdated systems, bringing their practice data. Located on the Sunshine Coast, we offer a vibrant lifestyle with work-life balance—no city commute, just meaningful challenges in a stunning region. Join our driven team to make a real difference in healthcare IT.
The Role
We’re seeking a dedicated Client Migration Coordinator with strong project management experience to guide prospective clients, who are private medical practices in Australia, through migrating their existing practice management data from competing software platforms to Xestro. Your role ensures a seamless transition for clients adopting our software, making you a trusted guide who supports clients through complex changes with a stress-free journey.
What You’ll Do
* Guide clients through data migration from planning to go-live with clear, supportive communication.
* Collaborate with clients, their IT teams, and our internal crew to keep projects running smoothly.
* Use tools like Trello or Microsoft Planner to track progress and milestones with precision.
* Manage scripted and automated technical aspects of the conversion process for smooth execution.
* Support client testing, resolve issues, and align stakeholders effectively.
* Handle multiple priorities to deliver seamless outcomes that meet client expectations.
What We’re Looking For
* Experience in project management, with a sharp, focused approach to keeping tasks on track.
* Comfort overseeing technical processes like managing automated data conversion workflows, without creating scripts.
* Genuine passion for helping clients achieve goals with patience and clarity.
* Strong communication skills to connect with both technical and non-technical audiences.
* A proactive, client-focused attitude, energized by seeing others succeed.
* Familiarity with clinical data or practice management software as a bonus.
* Backgrounds in customer success, medical practice management, allied healthcare, or biomedical science may suit this role.
What We’re Not Looking For in This Particular Position at Our Company
* This role isn’t for those with a primarily data science, analytics, programming, or developer background.
* Don’t apply if you can’t live on the Sunshine Coast for this full-time, on-site role—from Brisbane for example.
* While other business areas may offer sponsorship, this role requires full working rights in Australia without sponsorship.
Why Xestro?
Enjoy job stability, a supportive team, and the Sunshine Coast lifestyle with beaches, nature, and a tight-knit community. Work on meaningful projects that impact medical practices and services Australia-wide, helping them thrive with better technology.
If you have a knack for project management and a passion for customer success, this role could be a great fit. Backgrounds in customer success, medical practice management, allied healthcare, or biomedical science may be particularly suitable, but we’re open to all with the right skills. Apply by sending your resumé and cover letter to, with a focus on addressing your experience in the 'What We’re Looking For' section. This long-term role requires full working rights in Australia—generic, AI-generated, or applications without a tailored cover letter will be rejected.
Location: Sunshine Coast, Queensland, Australia (on-site only)
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Software Development
Referrals increase your chances of interviewing at Xestro Pty Ltd by 2x
Sign in to set job alerts for “Client Coordinator” roles.
Maroochydore, Queensland, Australia 7 months ago
Sunshine Coast, Queensland, Australia 6 days ago
Sunshine Coast, Queensland, Australia 3 weeks ago
Sunshine Coast, Queensland, Australia 10 months ago
Sunshine Coast, Queensland, Australia 5 days ago
Sunshine Coast, Queensland, Australia 1 week ago
Sunshine Coast, Queensland, Australia 11 hours ago
Sunshine Coast, Queensland, Australia 9 hours ago
Caloundra, Queensland, Australia 3 days ago
Meridan Plains, Queensland, Australia 6 days ago
Noosaville, Queensland, Australia 1 week ago
Medical Front Office Coordinator - Glenview
Sunshine Coast, Queensland, Australia 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr