Job Title:
Operations Supervisor - Daily Transport Operations Lead
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Overview
Job Summary:
Lead daily transport operations with a focus on safety, compliance, and customer satisfaction. Supervise day-to-day transport movements, ensure efficient and timely delivery of goods, and manage relationships with customers and drivers.
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Key Responsibilities:
* Supervise and coordinate daily transport operations, including planning and allocating loads
* Ensure all movements meet Chain of Responsibility (COR), load restraint, mass management, and compliance requirements
* Coordinate with the warehouse to deliver seamless service for freight movements
* Manage subcontractors and support drivers with guidance and feedback
* Monitor driver performance, compliance, and vehicle productivity
* Respond to incidents, conduct investigations, and prepare reports
* Maintain accurate records including run sheets, axle weights, delays, and vehicle compliance
* Support a positive workplace culture aligned to company values
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Requirements:
* Proven experience in supervising fleet and subcontractor operations in general freight or similar environments
* Strong knowledge of COR, fatigue management, load restraint, and heavy vehicle regulations
* Demonstrated experience in mass management and compliance
* Excellent communication and problem-solving skills
* Confidence with technology, including Transportation Management Systems and MS Excel
* A commitment to safety, efficiency, and customer service
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What We Offer:
* 12 weeks paid parental leave and return to work bonus for eligible employees
* Career development opportunities and mentoring programs
* Access to a range of benefits across dining and adventure, travel and health and well-being
* The chance to work in a high-performing team where contributions truly make an impact
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At Our Company:
We strive to create an inclusive and diverse workplace where our people can perform at their best. We welcome applications from people of all backgrounds, identities, and perspectives.