About This Role
This is a challenging position for a seasoned professional looking to utilise their technical expertise to drive business systems empowerment, data management and business analytics.
The ideal candidate will have extensive experience in system administration, configuration, maintenance and security. They will also possess strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities.
Key Responsibilities:
* Provide technical leadership and support to the IT team and business stakeholders on all aspects of business systems, including troubleshooting, configuration changes, security management, data management and report design.
* Manage system releases and ensure optimal use of features, leading all system changes.
* Work closely with the business to elicit requirements, analyse, evaluate and scope application configuration changes, installs or new development requests.
* Be a key stakeholder in all business systems projects, providing technical and functional leadership to project teams and business, ensuring the organisation gets the best value from these systems.
* Act as liaison between users, suppliers and technology teams.
* Manage and maintain an assets register (CMDB) of all business systems.
* Assist the team with training new users, developing training documentation, supporting super users, and encouraging growth in technical skills across the organisation.
* Design, develop and manage dashboards and reporting of data from business systems used across the organization using BI tools – in partnership with the Data & Analytics team.
* A technical and functional expert for the BI stack (SSIS, SSRS & SSAS and PowerBI), Microsoft Power Platform and development technologies, providing the expertise that bridges gaps between a business idea and the detail required to achieve the goal.
* Maintain high levels of effective communications and collaborations within the ICT team and other portfolios across the organisation.