Jewellery Consultant & Assistant Manager
Assistant Store Manager — Lannah Dunn Fine Jewellery
Employment Status: Full-time
Join a Legacy of Luxury
Lannah Dunn Fine Jewellery is a family-owned maison with four decades of heritage, known for rare antique treasures and exquisitely crafted modern designs.
With boutiques in Toowoomba and Brisbane's historic Tattersalls Arcade, LD is celebrated for creating experiences that are as memorable as our jewels.
We're now seeking an Assistant Store Manager — a vibrant, motivated professional who thrives in an elegant, fast-paced retail environment and takes genuine pride in delivering a world-class experience for every client.
This is not just a job — it's an opportunity to play a key role in a legacy brand that celebrates craftsmanship, community, and connection.
The Role
As Assistant Store Manager, you'll be the heartbeat of our boutique — balancing luxury service with operational precision.
You'll inspire a small, passionate team, uphold LD's impeccable standards, and help bring to life the stories behind every jewel.
Your Days Will Include:
Leading by example — with integrity, energy, and warmth.
Delivering exceptional, personalised service that reflects the grace and heritage of Lannah Dunn.
Managing daily operations: stock control, rostering, merchandising, and presentation.
Coaching and motivating the team to reach sales and service excellence.
Building trusted relationships with high-end clientele and ensuring every visit feels special.
Supporting VIP events, charitable collaborations, and in-store activations.
Maintaining a calm, composed presence through both busy rushes and quiet refinement.
About You
You're a natural people person who brings enthusiasm, style, and leadership to everything you do.
You love the rhythm of luxury retail — the attention to detail, the beautiful surroundings, and the joy of helping customers find something meaningful.
You'll have:
Proven experience managing or supervising in a premium or luxury retail environment.
A minimum of 6-12 months retail management experience is required.
A genuine love for fine jewellery, design, and craftsmanship.
Luxury retail or jewellery industry experience is preferred but not essential.
Strong leadership and mentoring skills — you inspire confidence and positivity.
Excellent communication and organisational ability.
Confidence with technology, e-commerce, and social media.
Impeccable presentation and a polished, professional manner.
If you're the kind of person who goes above and beyond — whether for a client, a teammate, or a community cause — you'll feel right at home with us.
Why You'll Love It Here
Work in our beautifully refurbished flagship boutique — a true Toowoomba landmark.
Join a close-knit, supportive team that values creativity, excellence, and authenticity.
Be part of a brand that supports Australian artisans, responsible sourcing, and community causes.
Enjoy growth opportunities, professional development, and exposure to high-end jewellery craftsmanship.
Roster: Full-time (ideal is Tuesday–Saturday)
Part-time and casual applications for other roles also welcome.
How to Apply
If you're ready to step into a role where every day feels special, introduce yourself with a cover letter and resume.
Applications are reviewed daily, with the earliest start date available soon.
(Early applications are encouraged).
Australian citizenship is required for this position.
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