Customer Experience Specialist
This part-time role in our Cohuna Branch involves working 5 days a week, Monday to Friday, from 9am to 2pm. You will have the opportunity to develop your career in banking with hands-on support and training opportunities.
About Our Team
We are a customer-obsessed team that puts people at the centre of everything we do. Our employees are empowered to make a positive difference for customers and communities.
* Support customers by being their first point of contact and ensuring they receive a seamless experience every step of the way.
* Assist customers in identifying suitable products and services, including account opening, unsecured lending, and banking transactions.
* Demonstrate digital solutions to help make banking simple, easy, and secure for our customers.
What We're Looking For
To succeed in this role you'll need:
* A passion for delivering an exceptional customer experience with high-quality service delivery skills;
* The ability to work collaboratively as part of a team; self-motivation energy drive results-oriented approach;
The position is ideal for someone who appreciates inclusion diversity wants contribute meaningful ways fostering environment belonging matter-most priority supporter.