Chandler Macleod is the leading provider of temporary contractors to the NSW Government and has partnered with NSW Government Departments and Agencies for more than 25 years.
**The Opportunity**
Chandler Macleod is looking to engage a
**Program Support Officer** for a contract term of
**6 months** with a well-established NSW Government department. This role will be based in
**Parramatta.**
**Job Specification**
- Contribute to the implementation and coordination of compliance and upgrade related work that deliver effective business unit outcomes and meet client service delivery needs.
- Follow instructions to prepare project reports and documentation effectively and efficiently for manager's, auditors, project officers and key stakeholders to communicate a range of matters related to compliance and upgrade works.
- Develop, manage, and maintain large property databases and spreadsheets related to the compliance and upgrade programs and continually update the project statuses in a systematic and accurate manner.
- Coordinate with the other key stakeholders such as Housing Services staff and external contractors regarding the non-access issues related to the compliance and upgrade programs.
- Participate and provide input to research and project-driven assistance and support for auditing processes, plans and procedures to contribute to enhanced practice and continuous improvement.
- Provide project information, support, identification and notification of issues/complaints and report as needed on process awareness - to assist the compliance and upgrade team(s) to work effectively with new suppliers, contractors, and consultants as required to ensure client satisfaction, timeliness and efficiency in project delivery and implementation
- Maintain a working knowledge of the various compliance and upgrade programs and an operational awareness of the administrative processes, systems, technology, approaches, requirements and stakeholders associated with the programs.
**About You**
- Prioritisation of competing internal and external work demands given the diverse range of issues encountered simultaneously to be resolved with the defined time-frames.
- Ensure unit practices, systems use, and compliance are fit for purpose and in line with development services processes, policies and practices.
- Navigating different and manual system manipulations to complete work within the unit and ensure accuracy of data within many disparate systems.