Office Administrator
Wednesdays + opportunity for leave back fill as required
ILSA – Cairns
Are you an organised and friendly administrator who enjoys variety, teamwork, and keeping things running smoothly?
ILSA is looking for a reliable Office Administrator to join our Cairns office team on Wednesdays, with the opportunity to work additional days when providing leave backfill.
This role would suit someone looking for consistent part-time work in a supportive and values-driven organisation, with some flexibility to pick up extra hours from time to time.
About us
ILSA is a local non-profit organisation providing in-home and community-based support services to older Australians and people living with disability. We are passionate about delivering quality services and building genuine relationships with the people we support, their families, and our team.
We pride ourselves on being approachable, flexible, and supportive, and our staff often tell us that ILSA is a great place to work because we genuinely care.
About the role
As our Office Administrator, you will play an important part in helping the office operate efficiently and professionally. You will be the kind of person who enjoys being helpful, stays calm under pressure, and takes pride in being organised and thorough.
Your duties will include:
* Reception and front office support
* Answering phones and responding to email enquiries
* Greeting visitors and assisting staff, clients, and stakeholders
* General administrative support to the office team
* Maintaining records, registers, and filing systems
* Some data analysis including Microsoft excel.
* Reviewing / sorting / analysing excel reports
* Supporting staff compliance and administrative processes
* Assisting with meeting coordination, and day-to-day office tasks
About you
To be successful in this role, you will be:
* Friendly, professional, and dependable
* Well organised with strong attention to detail
* Able to manage competing priorities and work efficiently
* Comfortable working independently as well as part of a team
* Confident using Microsoft Office and Outlook and reviewing reports
* A strong communicator with a helpful and positive approach
Experience in the disability, aged care, or quality/compliance sectors would be highly regarded.
Essential criteria
* Minimum 2 years’ experience in an administrative role
* Strong organisational and time management skills
* Ability to maintain accurate and efficient administrative systems
* Strong oral and written communication skills
* Good computer skills, including Microsoft Office and Outlook
* Capacity to review reports and present findings
* Ability to work both independently and within a team
* Current Class C driver’s licence
* Current Positive Notice or NDIS Worker Screening Clearance, or ability to obtain one
Desirable
* Experience in a quality assurance or compliance-focused environment
* Relevant studies or experience related to community services or administration
For further information, please contact the ILSA Cairns office on 07 4041 6*** between 8:30am and 4:30pm, Monday to Friday.
To apply, please email your resume, cover letter and responses to essential criteria to *********@ilsa.org.au by 17 April 2026.