Join us and experience Bunnings from the other side of the counter!
What's in it for you when you're part of our team:
* Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
* Free standard OnePass membership
* Access to over 100 exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
* We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build
About The Role
We have an opportunity to join our Loss Prevention team as an Investigator, based in the Greater Brisbane area, playing a key role in protecting our business, team and customers. Working across a mix of field and desktop‐based investigations, you'll be involved in identifying risks, responding to incidents and supporting outcomes that make a real impact across the network.
You'll work closely with stores, internal stakeholders and external partners, contributing to investigations into theft, fraud and policy breaches while helping to identify trends and prevent future incidents.
What You'll Be Doing
* Conduct investigations into theft, fraud and policy breaches across stores and operations
* Gather and analyse evidence including CCTV, transaction data and incident reports
* Engage with store teams and stakeholders to support investigations and provide clear outcomes
* Identify patterns, trends and risks to inform preventative strategies
* Prepare high‐quality reports and documentation within required timeframes
* Support liaison with external partners, including law enforcement where required
* Contribute to continuous improvement of processes, tools and ways of working
* Maintain a high level of confidentiality, professionalism and integrity at all times
About You
You're someone who's naturally curious, detail‐oriented and thrives in dynamic environments. You enjoy getting to the bottom of complex problems and working collaboratively to achieve the right outcome.
You bring strong judgement, communication skills and the ability to balance investigation work with stakeholder engagement. You're equally comfortable out in the field or working through data and reports, adapting your approach as needed.
You'll also bring
* Experience in investigations, loss prevention, law enforcement or a related field (retail experience highly regarded)
* Strong analytical and problem‐solving skills, with the ability to identify trends and risks
* Confidence working with data, reports and supporting technology to inform investigations
* Effective communication skills, with the ability to influence and engage stakeholders at all levels
* Strong organisational skills and the ability to manage multiple priorities in a fast‐paced environment
* A proactive approach, with the ability to work both independently and as part of a team
* Demonstrated leadership capability, with the ability to influence stakeholders and drive positive outcomes
* A high level of discretion and commitment to confidentiality
* Flexibility to travel as required
We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.
Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
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