Medical Receptionist page is loaded## Medical Receptionistlocations: Rockhampton Hospitaltime type: Full timeposted on: Posted Todayjob requisition id: JR100780**** **Start your new chapter today at CQR!**Join a high-performing team known for its warmth, expertise, and exceptional care - and enjoy a workplace that truly recognises and rewards your contribution.****Central Queensland Radiology (CQR) is part of the Integral Diagnostics (IDX Group) - one of Australia and New Zealand's leading providers of quality diagnostic imaging.With eight fully accredited practices across Gladstone, Rockhampton, Yeppoon, and Emerald, we deliver world-class services with a strong regional heart. We also collaborate closely with our Sunshine Coast Radiology colleagues, providing services across both private clinics and hospitals.**** **About the Role**We're looking for a friendly and motivated Medical Receptionist to join our welcoming front desk teams at **Rockhampton Base Hospital.**As the first point of contact, you'll play a vital role in supporting patients accessing a full range of imaging services - from X-ray, Ultrasound, CT to MRI and Interventional ProceduresThis is a Monday to Friday role, rostered between 6.30am and 6pm with no weekends!**** **A Day in the Life*** Greeting patients and creating a welcoming first impression* Managing bookings, billing, and payments (Medicare, health funds, EFTPOS)* Working closely with Medical/Surgical wards and our technical team* Inpatient procedure and CT Injection bookings* Coordinating with referrers and doctors for appointments and results* Attending staff meetings and ongoing training sessions* Maintaining compliance with workplace health & safety and company policies**** **About You**You'll thrive in this role if you have:* Previous experience in healthcare reception (Medical Imaging, Dental, Allied Health or similar) - highly regarded* A professional, approachable, and confident communication style - in person and over the phone* Knowledge of medical terminology or practice management systems (an advantage)* A collaborative, proactive attitude and high integrity* A well-presented and patient-focused approach* Excellence in customer service delivery in order to exceed patient and referrer expectations.* Effective communication and interpersonal skills to show patients care, compassion, and empathy* Excellent attention to detail to ensure patient confidentiality* Excellent interpersonal skills to assist in building partnerships and fostering collaborative relationships across the business.* Detailed analytical and problem-solving skills* Strong attention to detail and focus on completing high quality work****At CQR, we know our people are our greatest strength. Here's what you'll enjoy:* A strong culture that fosters teamwork, community, and inclusivity.* State of the art training program dedicated to preparing you with the necessary skills and knowledge to excel in your career* Full Uniform provided* Staff recognition programs and awards* Fitness Passport with over 1000+ locations nationwide* Employee benefits such as paid paternal leave, assistance programs, discounted healthcare for you and your immediate family.* Fantastic development opportunity to further your career with Imaging Queensland**How to apply**Click "Apply" today or reach out to Jodie on 0476 887 487 with any questions.We welcome applications from Aboriginal and Torres Strait Islander peoples with relevant skills and experience.**** **Start your new chapter at CQR - where care begins with you.**Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.***Building a healthier world, by delivering the best health outcomes one patient at a time.***# **Benefits, Culture and Well-Being!****Competitive Salary Package:** Attractive remuneration with additional CPD allowances, 5 weeks of annual leave (plus leave loading), and opportunities for overtime and extras.**Professional Development:** Upskilling opportunities to explore new areas or share your expertise, supporting your career growth and professional journey.**Leadership Opportunities:** Join a supportive team environment that values your Sonography experience and encourages leadership development.**Work-Life Balance:** Enjoy the flexibility of a work environment that promotes balance, complemented by the charm of a vibrant Queensland city with a strong community spirit.**Paid Parental Leave:** Additional leave to support new parents during this important life stage.**Health and Fitness Benefits:** Discounted health insurance, gym memberships, and access to salary-sacrificing and novated lease options.**Relocation Support:** Financial assistance to help you settle into your new role and location.**Recognition and Community:** Be part of a workplace that values your contributions, fosters a positive team culture, and celebrates achievements.#J-18808-Ljbffr