Engineering Lead (Lead TPM)
Nokia North Sydney, New South Wales, Australia
2 days ago – Be among the first 25 applicants
Job Description
As a Lead Technical Project Manager at Nokia, you will lead the technical delivery of NI IP integration and deployment projects from pre-sales through to post-project phases, ensuring high-quality and on-time delivery of all technical deliverables. You will act as the primary technical interface with customers and internal teams, driving collaboration across pre-sales, delivery and customer engineering services. Your role involves managing project schedules, change management, and resource allocation while addressing customer satisfaction through effective communication and problem resolution.
In our dynamic and innovative work environment, you'll engage with cutting-edge technologies alongside a diverse team of experts committed to excellence. You will face exciting challenges, making a significant impact on the success of our projects and customer relationships.
How You Will Contribute And What You Will Learn
Lead strategic and highly visible projects that significantly contribute to business impact.
Interface with sponsors and key stakeholders at the executive level.
Own and manage customer relationships for assigned scope in services, delivery and performance areas.
Ensure proper communication to relevant stakeholders for technical requests, emergency cases, outages and project delivery issues.
Seek new opportunities to expand and renew contracts with the customer.
Act as the primary customer interface for technical communications, addressing project requirements, risks and escalations effectively.
Analyse the feasibility of service requests in terms of resources, planning and quality to ensure contractual scope and milestones are met.
Lead end-to-end technical delivery management for complex NI IP integration and deployment projects, ensuring high-quality and timely outcomes.
Support delivery management of integration/deployment technical deliverables, owning communication, scheduling, resource management, change management, risk mitigation, escalations and all other areas.
Coordinate with cross-functional teams, including pre-sales, delivery and support, to optimise project execution and enhance customer satisfaction.
Determine causes of any perceived deviation, anticipate risks and evaluate related financial and customer satisfaction impacts.
Facilitate technical documentation creation, including HLD, LLD and TSS, to support integration activities and project compliance.
Drive customer issue resolution by identifying roadblocks and leading corrective actions, ensuring continuous improvement.
Monitor, report and optimise service delivery in alignment with relevant processes and tools, providing sufficient operational visibility to stakeholders.
Participate actively in project meetings, reviews and hand-off processes to represent the Technical Project Management team effectively.
Support the pre-sales phase by aiding in technical planning and contributing to solution architecture proposals.
Prepare and support the PM to provide a comprehensive deployment status report for stakeholders on a regular schedule.
When required, provide support for deployment activities by attending maintenance window work; weekend work may be required.
Lead the closing and delivery of final project technical documentation.
Perform resolution and closing of technical deployment issues.
Provide input to Operations Reviews and Lessons Learned.
Participate in project hand-off / knowledge transfer to CARES.
Key Skills And Experience
10+ years of extensive relevant experience.
Hands-on experience including design, build, deploy, migration, troubleshooting and fault-finding.
Experience with Nokia IP Router portfolio – 7x50 XRS/SR/ESS/SRa and ************** portfolio.
Certifications such as Nokia SRA/Virtuoso, Cisco CCIE, Juniper JNCIE or equivalent are a plus.
Linux/Unix shell and datacentre networking knowledge.
Good to have
Knowledgeable of Virtualisation, SDN & NFV concepts and related technologies.
Knowledgeable of E2E Mobile Solutions, Mobile & Packet Core concepts.
Knowledgeable in scripting and programming languages and techniques.
Knowledgeable of Network Management Systems, networking concepts and related technologies.
About Us
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.
About The Business Group
A robust digital backbone is the unsung hero of modern life, underpinning everything from daily interactions to cloud computing and critical infrastructure. The Network Infrastructure team is passionate about pushing the boundaries of what's possible in networking, tackling the toughest challenges and delivering innovative solutions.
We deliver trusted, purpose-built IP, optical, fixed and data centre solutions that power the internet, drive the global economy and support the mission-critical industries that keep the world running.
Our Recruitment Process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, colour, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
IT Services, IT Consulting, Telecommunications
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Salary
A$125,****** – A$135,******
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