Job Opportunity
We are seeking an ambitious leader to drive strategic contribution across the customer and commercial leadership team, champion a high-performance culture, and build capability across people and systems.
* Driving Enterprise Strategy & High-Performance Culture: Lead growth initiatives, manage sales pipelines, oversee contract delivery, and ensure commercial, legal, and operational requirements are met while maintaining discipline.
* Shaping Practitioner Segment Strategy: Develop and deliver the practitioner segment strategy grounded in deep market and customer insight to achieve growth targets, expand product adoption, and strengthen our market position.
* Building Strategic Customer & Industry Relationships: Create and nurture strong partnerships with key practitioner groups, major customers, and governing bodies, proactively anticipating needs and driving advocacy for us across the sector.
* Delivering Commercial Growth & Operational Excellence: Lead cross-functional teams to resolve customer issues, improve service delivery, and ensure practitioner needs are embedded across our design and development processes.
* Representing Us Across Industry Events & Communications: Act as a key external representative at conferences, events, and speaking opportunities; oversee event planning, external messaging, and communications to enhance our brand and reputation.
About You
* Strategic Leadership & Executive Influence: Proven ability to lead diverse, geographically dispersed teams; contribute to executive-level decision making; set OKRs and growth targets; and drive strategic planning in a scaling organization.
* Practitioner Market Expertise: Strong subject matter knowledge of the Australian practitioner market (lawyers, solicitors, conveyancers), including how these businesses operate and make decisions, along with experience facilitating workshops and engaging across regulatory, government, and legal sectors.
* Commercial & Growth Delivery: Demonstrated success developing and executing revenue and growth plans, analyzing trends, solving complex problems, promoting new concepts, and delivering measurable business results.
* Relationship Building, Communication & Change Leadership: Exceptional relationship management and stakeholder engagement skills, with the ability to influence at all levels, communicate succinctly, manage change, and build trust internally and externally.
* Customer-Centric Operational Excellence: Strong analytical capability, experience in account management or sales leadership, ability to translate insights into targeted solutions, facilitate project outcomes, and ensure customers receive high-quality engagement.