The QAS District Director Support Officer provides expert guidance and operational support to ensure the efficient delivery of complex services and programs. This is a leadership role that is integral to enabling district directors to deliver on operational and strategic objectives. The District Director Support Officer combines hands-on operational oversight with strategic coordination, requiring a high level of judgment and adaptability to manage changing priorities and drive improvements to existing processes. This position is based in Bundaberg, Wide Bay with access to flexible working arrangements.
Key Attributes
Demonstrated high-level skills in providing and receiving complex, sensitive, or contentious information, including experience in managing misconduct and discipline matters, performance management and employee complaints.
Proven ability to manage resources effectively, with experience in planning, organising, leading, and controlling medium-to-large workgroups.
Demonstrated highly developed understanding of industrial instruments, policy and procedure relating to workforce management.
Proven ability to contribute to strategic planning and the provision of policy advice.
Well-developed conceptual, analytical, and problem-solving skills, including proven ability to identify and implement effective solutions in a complex, rapidly changing, and sensitive organisational environment.
Demonstrated commitment to implement practices which promote a fair and ethical workplace, employment equity, cultural diversity and occupational health and safety.
Mandatory Requirements, Special Conditions and Other Requirements
Appointments to this position will require proof of qualification(s) and current registration under the National Scheme, as determined by the Paramedicine Board of Australia.
Whilst not mandatory, previous experience in managing sensitive workplace issues including mediation and dispute resolution will be highly regarded.
It is an express condition of employment for all people who are to perform roles with direct patient contact to be, and remain, vaccinated against the following infectious diseases during their employment: Diphtheria; Tetanus; Pertussis (Whooping Cough); Hepatitis B; Measles, Mumps, Rubella (MMR); Varicella (Chickenpox); Influenza. Please note, there may be additional vaccination requirements depending on individual circumstances as specified in the QAS Infection Control Framework.
Position may require participation in shift work (including weekends and public holidays), on-call duties and undertaking overtime.
Application Requirements
Your current résumé (including a comprehensive employment history with functions or roles performed, dates of employment, major achievements or awards, and tertiary qualifications). All attachments for online or email applications must be in PDF or Microsoft Word format.
A two (2) page statement outlining your suitability for this position, which should include examples and outcomes achieved to demonstrate your suitability for the role. It is a requirement of the selection process that your statement not exceed two (2) pages in length.
Applications can be submitted online via the Queensland Government Smart Jobs and Careers website at Applications remain open for 12 months.
Occupational group:
Health – Qld Ambulance
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