Hotel: Gold Coast (SFPPB), 31 Hamilton Avenue, 4217
Reliably Different - Welcome to voco, IHG’s upscale brand. Drawing on our years of experience in delivering True Hospitality, voco Hotels, gives people a different choice.
Hotels that are reliable enough to depend on, but different enough to be fun. Our family of hotels are connected by their individual characters, that make memorable travel dependable. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing.
The Conference & Events Planner is required to oversee all administrative areas of the Conference & Events department from when the event is confirmed by Sales through to the start of the event.
You will be assisting with:
* Day to day admin within C&E including but not limited to; Invoicing, organising & following up event deposit schedules, liaising with clients and monitoring emails
* Allocating appropriate event space, liaise with our reservations team regarding accommodation space and create Banquet Event Orders (BEO) for each event to distribute to all departments
* You will maintain a strong knowledge of packages and specials within the hotel and act as the primary contact for detailed meeting/event planning, working closely with Banquet Operations, F&B management, Reservations, Rooms Division operation, Finance and external suppliers.
All successful candidates must be positively motivated to provide exceptional customer service and will possess the following skills & attributes:
* Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the company.
* Problem solving and organizational abilities.
* Proficient in the use of Microsoft Office
* Experience with Delphi Salesforce and Opera an advantage
* Diploma or Vocational Certificate in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.
* 1 year related experience or an equivalent combination of education and experience.
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days.
Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
We are proud to be IHG and we know you will be too.
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Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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