Build a Career with Confidence at Carrier
Carrier Global Corporation is a global leader in HVAC, refrigeration, and intelligent climate solutions. For over a century, we've been at the forefront of heating, cooling, and energy-efficient technologies that support buildings, industry, and communities. Our success is built on technical excellence, safety, and people who lead from the front.
If you're a hands-on HVAC professional ready to take ownership of service operations and lead a technical team—this role is for you
The Role – HVAC Service Manager
Location: Osborne Park | Full-Time
As the Service Manager, you'll take a hands-on leadership role in overseeing day-to-day service operations across ourOsborne Parkbranch. You'll work closely with technicians in the field, supporting complex fault finding, driving service quality, and ensuring contractual and reactive works are delivered safely, efficiently, and profitably.
This role balances technical involvement, people leadership, and commercial accountability, making it ideal for a technically strong leader who enjoys being close to the work.
What You'll Be Doing
Lead, mentor, and support a team of HVAC technicians, apprentices, and subcontractors
Provide hands-on technical support for complex diagnostics, fault finding, and job scoping
Oversee delivery of planned maintenance, reactive service, breakdowns, and minor works
Manage daily service operations in collaboration with planners, ensuring efficient resource allocation
Drive safety, quality, and EH&S compliance across all service activities
Manage service contracts, WIP, backlog, and financial performance
Review work orders, labour recovery, parts usage, and invoicing accuracy
Build strong customer relationships and identify opportunities within existing service accounts
About You
You are a technically capable HVAC leader who thrives in an operational environment and leads by example.
You Will Bring
Trade qualification in Refrigeration & Air Conditioning or Mechanical Services
Strong hands-on experience servicing and maintaining HVAC systems (commercial/industrial preferred)
Demonstrated experience leading HVAC service teams or senior technicians stepping into leadership
Solid understanding of HVAC service contracts, maintenance delivery, and breakdown management
Ability to support technicians with complex diagnostics and technical decision-making
Strong organisational and planning skills in a fast-paced service environment
Confident communication skills with technicians, customers, and internal stakeholders
Experience using service management or ERP systems
A safety-first mindset and commitment to quality workmanship
What's In It For You
Competitive salary package
Full-time, stable role with a global HVAC industry leader
Genuine hands-on leadership role with field engagement
Ongoing technical and leadership development
Supportive management team and inclusive workplace culture
Our Commitment to You
At Carrier, our people are our greatest asset. We foster a culture where technical expertise is valued, leadership is developed, and safety and quality come first. We are committed to diversity, inclusion, and creating a workplace where everyone feels they belong.
This is The Carrier Way.
Ready to lead from the front?
Join Carrier and make a real impact in HVAC service delivery. Apply now
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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