People Operations and Improvements Advisor
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This role plays a critical part in managing the employee lifecycle and maintaining our organisational structure within our Human Capital Management (HCM) platform. The position works closely with other members of People Operations to deliver a fit-for-purpose service delivery that enhances operational efficiency and effectiveness within the branch.
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The ideal candidate will provide a customer-centric experience for stakeholders and be responsible for processing employee lifecycle changes, overseeing the integrity of people and position data, and offering strategic advice to stakeholders across the organisation. This role requires strong attention to detail, analytical skills, and a comprehensive understanding of HR policies and procedures.
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Key responsibilities include:
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* Transactional Processing: Exercises a high level of attention to detail when processing employee lifecycle changes, such as onboarding, transfers, and employee data changes.
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* Stakeholder Satisfaction: Has comprehensive knowledge of business processes, HR policies, and systems to deliver best practice advise and innovative solutions to stakeholders.
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* Data Integrity: Uses an analytical mindset to identify and correct errors in people and position data, ensuring accuracy and consistency within the HCM system.
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* Continuous Improvement: Participates in a culture of continuous improvement by collaborating with others, soliciting feedback, and contributing ideas of process enhancement to improve service delivery and resolve stakeholder concerns.
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Qualifications and Experience:
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* Strong understanding of HR policies and procedures.
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* Experience operating within HR Information System (HRIS) platforms.
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* Desirable:
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* Experience working within SAP SuccessFactors.
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* Degree in Human Resources, or a related field.
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What we offer:
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* Meaningful work making Victorian communities more accessible and liveable
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* Professional growth and development opportunities across the department and the wider Victorian Public Services
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* Opportunity to work across multiple urban and suburban hubs
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* We prioritise the development of a safe and inclusive culture
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Our Department values diversity and inclusion, and welcomes applicants from diverse backgrounds. We are committed to creating a workplace where everyone feels valued, respected and supported.
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