Customer Service Specialist
In this role, you will have the opportunity to make a positive difference for customers and communities.
You will be empowered to learn, grow, and achieve in a supportive environment.
The goal is to deliver seamless, consistent, tailored customer experiences every day.
Key Responsibilities
* Support customers by being their first point of contact.
* Identify suitable products and services for customers.
* Demonstrate banking options that are simple, easy, and secure.
Required Skills and Qualifications
* A passion for delivering quality experiences for diverse customers.
* A team player with a keen eye for detail and efficient transaction skills.
* Customer-centric thinking and an appreciation for inclusion and diversity.
* No banking experience required – full training provided.
Benefits
* Tailored career development programs and opportunities for upskilling and mobility.
* Access to banking services discounts, competitive rates, and reduced fees.
* A range of benefits including discounted offers on travel, fitness, events, and technology.
* Variety of leave benefits, parental leave, religious leave, special leave, and sporting activities leave.
We're Looking for Bright Minds
* A strong desire to deliver exceptional customer experiences.
* An ability to work efficiently and accurately in a fast-paced environment.
* A commitment to inclusion and diversity.