Overview
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
Centrally located in the vibrant Darling Harbour precinct, Novotel & Ibis Sydney Darling Harbour are Accor Pacific's flagship hotels. With 781 guest rooms overlooking the Sydney skyline, our hotels are known for their quality, simplicity, and genuine Heartist hospitality.
Novotel & ibis Darling Harbour is seeking a Conference & Events Sales Coordinator to join our team. You will co-ordinate contracted conferences and events through the customer journey cycle until post-event follow-up in order to ensure client satisfaction and repeat business. If you have a passion for hospitality, enjoy working with people and have outstanding customer service we would like to hear from you
Responsibilities
* Communicate with and finalise event details with our clients on secured business, including compilation of event order through to on-site management of the event and appropriate post event follow up.
* Prepare proposals & contracts using up to date knowledge on rates, packages, operational details and competitors.
* To host successful familiarisations and site inspections with prospective clients.
* Proactively follow up on proposals and use skilled negotiation with clients to win the business and achieve team targets.
* Upsell conference & events packages and drive all revenue opportunities.
* Develop and maintain effective relationships with clients and meeting managers, to ensure customer satisfaction and repeat business.
* Coordinate with operational departments to execute events & conferences flawlessly.
* Participate in proactive sales activities as required.
Qualifications
* You will demonstrate the ability to excel in a fast-paced business environment.
* Have excellent presentation & communication skills along with exceptional client relationship skills while representing the venue to new and potential clients.
* Highly organised and be able to juggle multiple tasks.
* As an entry role into the world of sales, previous hotel experience in events or hotel operations is highly valued.
Additional Information
* Work with an experienced leadership team and lay foundation to a strong career progression pathway
* The opportunity to work Your Way across the much-loved Accor Brands and be part of its flagship property in Australia
* Discounted Accommodation and F&B in Accor hotels worldwide
* Complimentary laundering
* Annual Staycation to say thank you
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
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