Airport Station Manager Job Description
We are seeking an exceptional Airport Station Manager to lead our team at Canberra Airport. As the face of our operation, you will be responsible for delivering outstanding support services to airline clients and key stakeholders.
This pivotal role entails spearheading continuous development initiatives to enhance business and operational performance while cultivating resilient teams with a proactive mindset. Your focus will be on optimising performance, fostering a culture of safety, efficiency, and reliability that consistently surpasses service expectations.
* Create a positive, generative safety culture across the ground handling organisation
* Drive collaboration across the operation to identify needs and develop scalable solutions
* Prioritise objectives and implement strategies to achieve company initiatives as part of the leadership team
* Deploy data and research to drive cross-business corporate prioritisation
* Collaborate with stakeholders to achieve mutual goals
* Form and lead internal leaders, providing training and mentorship as needed
* Directly and indirectly manage staff with the goal of enhancing professional development and personal growth
* Manage relationships with key clients
* Ensure airports meet performance requirements and maintain operational integrity
* Proactively monitor, manage and report on Airport performance, analysing Airport scorecards
* Identify improvement strategies against industry, contractual, regulatory and internal measures
Required Skills and Qualifications
* Demonstrated achievement in managing, motivating and leading a large team including direct leadership experience in an aviation ground handling environment
* Leadership experience in a fast-paced, safety and compliance focused service operation, managing the needs of multiple clients with divergent requirements
* Demonstrated experience working as a part of a business unit leadership team and contributing to the delivery of business strategy, change management and executing performance improvement activities
* Proven commercial experience, relationship-building, and negotiating skills with strong business acumen and strategic management capability
* In-depth industry knowledge, trends and developments and how they can be strategically employed to drive success of the business
* Practical knowledge of industrial relations processes including the full range of people management activities
* High-level numerical and verbal reasoning, problem-solving, communication, planning, and interpersonal skills
Benefits
We believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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