Guest Experience Host
We are seeking a highly skilled Guest Experience Host to join our team in Ballarat, AU. This role is responsible for generating sales appointments and providing exceptional customer service to our guests.
About the Job
* Generate sales appointments for our sales centers located at our amazing resorts and via livestream
* Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
* Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check-in process
* Clearly articulate the benefits of traveling within our community
Your Skills and Qualifications
* Previous experience within a similar hotel position
* Genuine passion for customer service and the local area
* Excellent communicator with strong interpersonal skills
* Enthusiastic, self-motivated and positive individual
* Immaculate presentation and professional grooming standards
* High levels of computer literacy
Benefits
At our company, hospitality is at the heart of everything we do. We deliver excellence and take time to have fun, celebrate together, and support one another.