As a part of Country Care Group's continual growth, we are excited to be opening a brand-new store in
Ferntree Gully
.
Opening on January 27, ****, we are looking for an enthusiastic and driven individual to take on the role of
Store Manager
and lead a newly formed team.
Established in ****, Country Care Group (CCG) is an Australian family owned and operated medium sized enterprise with over 740 staff throughout a wide variety of operations across Australia.
With over 130 CCG member stores, we are a leading national supplier of a vast range of medical and in-home aids to assist people living with disability, mobility impairments and the aged. CCG manages national contracts for the supply to state and federal government health services schemes, hospitals, aged and residential care facilities.
As the
Store Manager
, you will lead, inspire and support your team to deliver exceptional customer service, while ensuring the store runs efficiently and smoothly. Your leadership will help create a positive, welcoming environment where both customers and team members feel valued.
This position requires a National Police Check and NDIS Worker Check.
Successful applicants must be available to start from the 5th of January ****.
Key responsibilities
Champion the company's values and foster a culture of respect, collaboration, and positive engagement with customers, stakeholders, and team members
Inspire, coach, and motivate the team to consistently deliver outstanding customer service and achieve sales objectives
Provide expert product knowledge and advice to customers, promoting sales in alignment with company KPIs
Coordinate deliveries and assign job tasks to your team to ensure timely completion of workloads
Forecast sales figures and manage showroom stock levels to meet inventory requirements
Redesign the showroom layout regularly to maintain a fresh and appealing display
Conduct team meetings, onboard and mentor new team members, and contribute to developing and implementing store procedures to ensure operational consistency.
Requirements
Previous experience in a management, supervisory or leadership role within a retail environment
A strong commitment to delivering exceptional customer experiences with professionalism and care
Excellent communication and interpersonal skills
Proven ability to achieve and exceed sales targets and KPIs
Organisational and time management skills, with the ability to multitask and prioritise
Familiarity with healthcare and mobility equipment is highly regarded
Ability to work well within a team and independently
Confident using computer systems, point-of-sale technology, and inventory management systems.
Benefits
Opportunity to be part of a growing business venture
Discounted Health Insurance
Training and development programs to enhance your skills
Supportive and inclusive work environment
Join us and be a part of a team that is committed to making a difference in people's lives.
If you are passionate about customer service, thrive in a dynamic environment, and are ready to take on new challenges, we want to hear from you.
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