Our Client:
Join a leading State Government Organisation at the forefront of Queensland's construction and strategic building maintenance sector. With a rich history and a reputation for excellence and innovation, our client is synonymous with quality and forward-thinking solutions in the industry.
The Opportunities:
Business Support Officer
You will be responsible for contributing to the efficient and effective functioning of the organisation. The successful candidate must possess a flexible and highly adaptable disposition and be an energetic team player. The duties of this role will include:
* Provide efficient and high standards of customer service.
* Undertaking travel bookings including flights, accommodation, charters, ferries and car hire within required time frames.
* Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.
* Willingness to work within a fast-paced environment with KPI's and mechanisms to measure and monitor performance.
* Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work.
* Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e., in Ellipse and Microsoft Office).
* Demonstrate initiative and be a team player by appropriately handling enquiries to senior staff in their absence within expected timeframes.
Maintenance Support Officer
Are you a Customer Service Superstar who thrives in a busy call-centre environment? We're looking for someone with a flexible nature and a quick learning ability to join our clients team. In this role, your highly developed communication skills will be essential as you:
* Engage with customers, clients and stakeholders over the phone, delivering exceptional service.
* Schedule appointments with precision and efficiency.
* Handle inquiries with professionalism and effectiveness.
* Excel under pressure in a fast-paced call centre environment.
* Provide high-level administrative support with a strong attention to detail.
* Demonstrate a strong work ethic and commitment to your role.
Your Skills & Experience:
Your suitability for this role will be evaluated based on the following criteria:
* A minimum of 3 years experience in an administration, business support or call centre role.
* Providing outstanding customer service to customers, clients, and stakeholders.
* Excelling in a fast-paced environment.
* Cultivating and sustaining strong relationships with industry partners, local suppliers, and both internal and external stakeholders.
* Demonstrating advanced interpersonal skills, including negotiation, conflict resolution, and professional dispute management.
* Demonstrate initiative and be a team player by appropriately handling enquiries to senior staff in their absence within expected timeframes
* Ensuring accuracy and attention to detail in the preparation of documents, reports, and the maintenance of records and information systems.
If you are successful in this role, you will be required to undergo a Criminal History Check.
The Offer:
This is a thrilling fast-paced full-time temporary opportunity where you will play an integral role in the ongoing operations of a highly reputable business. This role will provide you with professional growth, a chance to make a meaningful impact and an attractive hourly rate.
To ensure compliance with Australian employment law, this role is only open to candidates who possess either the right to work in Australia, permanent residency, citizenship status or visa status.
How to Apply:
To apply online, click 'apply' at the top of this page, or contact our designated Recruitment Consultant, Jenny Cunsamy on or for a confidential discussion.
At CBC Staff Selection, we are dedicated to fostering an environment that champions equal opportunity, embraces diversity, promotes inclusion and prioritises flexibility and accessibility. All communication with CBC Staff Selection is managed in a highly confidential manner, and your details will not be shared with any future employer without your prior consent.
CBC Staff Selection – Redefining Recruitment
With over 35 years' recruitment experience, CBC Staff Selection specialises in providing professional, quality recruitment services to a wide range of candidates and clients throughout both Far North Queensland (Cairns region) and North Queensland (Townsville region) as well as Regional Queensland.
Job Reference: /JC