Job Opportunity: Administration/Receptionist for Roller Shutter Business
We are currently seeking a reliable and organised Administration/Receptionist to join our friendly and professional team at QLD Roller Shutters. While we are ideally looking for a full-time candidate, we can offer some flexibility for the right person.
Key Responsibilities:
* Customer Interaction & Job Coordination:
o Answering phone calls and gathering customer details for new sales enquiries, service calls, and on-site appointments.
o Ensuring customers provides all necessary information to help the sales team efficiently process enquiries.
o Assisting with booking tasks and scheduling.
* Communication & Reminders:
o Sending out reminders for upcoming customer appointments.
* Administrative Support:
o Preparing and sending SWMS, insurance documents, and manuals to our commercial customers.
o Typing up cutting sheets (manufacturing forms) for our workshop.
o Assisting sales staff with obtaining quotes from electricians, scaffolding companies, etc.
* General Administrative Tasks:
o Supporting the team with other general administrative duties as required.
Key Skills & Qualifications:
* Excellent customer service skills.
* Strong communication and organisational skills.
* Maintaining and updating customer records.
* Ability to manage multiple tasks and prioritise effectively.
* Experience in administration or a customer service-related role is preferred.
* Prior knowledge or experience using ServiceM8 is highly regarded but not required (training will be provided as necessary).
* Ability to work in a fast-paced environment and maintain a professional demeanour.
If you are proactive, detail-oriented, and ready to contribute to a dynamic team, we would love to hear from you!
About Us
Qld Roller Shutters is a family owned business that has been operating for over 26 years. We specialise in providing high quality premium Roller Shutters made here in QLD as well as Outdoor Blinds. Our work consist of both residential and commercial customers.
Apply today!