Collaborative Planning, Forecast & Replenishment Manager
Location: Sydney, Australia. Full time.
Overview
This newly created CPFR Manager role bridges Diageo's internal planning, commercial and supply functions with key external customers, ensuring forecasts transform into replenishment plans that deliver high service levels, optimised inventory and delighted customers.
Responsibilities
* Own and evolve customer collaboration frameworks, building and leading structured CPFR cadences that align forecasts, replenishment plans and execution across short, medium and long‐term horizons.
* Partner closely with customers and Diageo teams to translate commercial strategy, promotions and innovation pipelines into executable supply plans.
* Drive insight‐led decision making, identifying trends, risks and opportunities through sell‐out, SOH and forecast accuracy analysis, and escalating where execution deviates from plan.
* Shape supply‐chain efficiency by supporting inventory optimisation, replenishment frequency, MOQ and SOH target improvements while managing special pack and aged inventory.
* Influence Diageo's IBP and innovation agenda by providing critical inputs into forecasting, supply planning, KTP scenarios and route‐to‐market frameworks.
* Lead continuous improvement, identifying and implementing process enhancements across customer and internal planning touchpoints.
* Build capability and change momentum by coaching internal cross‐functional teams and external partners on CPFR principles, tools and standard processes to embed collaboration at scale.
Qualifications
* A degree or equivalent experience in Supply Chain, Logistics, Business or a related field (APICS / ASCI accreditation highly regarded).
* 3+ years' experience in supply‐chain planning, demand forecasting, inventory management or CPFR‐focused roles within FMCG or complex customer environments.
* Demonstrated expertise in collaborative forecasting and replenishment processes, with the confidence to lead customer‐facing planning forums.
* Strong analytical capability, with a passion for turning data into actionable insights that improve service, inventory and cost outcomes.
* Experience working with SAP / APO, and advanced capability in Excel and PowerPoint to support analysis and storytelling.
* Exceptional communication, influencing and stakeholder‐management skills, enabling you to align diverse teams and drive shared outcomes.
* A consumer‐ and customer‐first approach, with the energy to build trusted relationships and inspire collaboration across organisational boundaries.
* High attention to detail, a commitment to data integrity and the resilience to navigate ambiguity in a fast‐moving environment.
Benefits
Competitive perks, flexible work options and an inclusive, diverse culture that celebrates global success.
Commitment to Inclusion & Diversity
Diageo champions diversity as a catalyst for innovation. We actively promote employment opportunities for people with disabilities, Aboriginal and Torres Strait Islanders, LGBTI communities, and other diverse groups, ensuring inclusivity through reasonable adjustments throughout the recruitment process.
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