About the Position
This critical role supports the Core Learning Team in delivering operational learning and training priorities across the Region, contributing to State-wide learning initiatives. As the Learning and Development Coordinator, you will design, develop, implement, and evaluate programs that enhance and strengthen volunteer capabilities, supporting their roles in CFA services.
Your key responsibilities will include:
* Collaborating with each district's Acting Chief Fire Officer (ACFO) to develop a comprehensive training plan addressing district needs and objectives.
* Liaising with stakeholders to ensure the training plan's effectiveness and implementability.
* Overseeing training scheduling, delivery, and resource preparation, including tracking and ordering materials.
* Communicating with internal and external customers, preparing reports on training activities and performance metrics, and analyzing findings to inform planning.
* Implementing and monitoring evaluation processes, managing training records, and maintaining an inventory of training resources.
* Supervising and training administrative staff to uphold standards and support the Lead Learning and Development in managing the Learning Management System (LMS) and Student Management System (SMS).
To succeed in this position, applicants must hold Certificate IV in Training and Assessment (TAE40116) or equivalent, demonstrate well-developed written communication skills, and exhibit proven administrative expertise, including proficiency in word processing, spreadsheet software, and enterprise-wide systems.