Frontline Operations Officer – APS 3
We are seeking Frontline Operations Officer to join our Frontline Operations group.
Frontline Operations Officer – APS 3
We are looking for passionate, client focused individuals to join our Frontline Operations group in a variety of roles including:
Service Delivery Officer
A Service Delivery Officer primarily responds to client and agent enquiries, providing guidance and education to help them meet taxation and superannuation obligations. This role emphasises problem-solving and analytical tasks related to requests, while maintaining strong client relationships and delivering exceptional service across multiple channels. They may also mentor less experienced staff and work in a scheduled environment to assist and educate clients.
Lodge and Pay Officer
A Lodge and Pay Officer works extensively with clients to address lodgment and